Privacy Policy

Welcome to Turfi("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share your information when you use our mobile application and related services (collectively, the "App").

1. Information We Collect

When you use our App, we may collect the following types of information:

• Personal Information: Information you provide directly to us when creating an account, such as your name, email address, and phone number.
• Location Data: With your permission, we may collect and process information about your actual physical location using GPS or similar technologies to show nearby venues and facilities.
• Usage Data: Information about how you interact with the App, such as the features you use, the time and duration of your activities, and device information (e.g., device model, operating system).
• Media and Camera: With your permission, we may access your device's camera and photo library to allow you to scan QR codes or upload profile pictures.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our App and services.
• To process your bookings and transactions.
• To personalize your experience and show you relevant venues and sports facilities.
• To send you administrative messages, notifications, and updates regarding your bookings.
• To provide customer support and respond to your inquiries.
• To detect, prevent, and address technical issues or fraudulent activities.

3. Third-Party Services

We may share your information with third-party service providers who assist us in operating our App. These may include:

• Authentication and Backend Services: We use Firebase and Google Cloud for user authentication, data storage, and backend infrastructure.
• Mapping Services: We use mapping providers (such as Google Maps or OpenStreetMap) to display venue locations.
• Analytics: We may use third-party analytics tools to help us understand how users interact with the App.

These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the right to access, update, or delete the personal information we have on you. You can also withdraw your consent for location and camera access at any time through your device's system settings. If you wish to delete your account entirely, please contact us.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this document. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@prellio.com.